# Support for podctl

Need help with podctl? The Olib AI engineering team is here to support you.

## Support Channels

- Email Support: Contact our support team directly at support@olib.ai for troubleshooting, questions, and onboarding help.
- Bug Reporting: Found a bug or glitch? Email bugs@olib.ai with your app version, macOS/iOS version, and reproduction steps.
- Feature Requests: Have an idea or workflow improvement? Send your suggestions to feedback@olib.ai.
- Security Inquiries: Report security vulnerabilities to security@olib.ai following our coordinated disclosure policy.

## Frequently Asked Questions

### How do I get help with podctl?
You can reach our team directly at support@olib.ai for any technical questions or account assistance. We typically respond within one business day.

### How do I report bugs or submit feature requests?
Send bug reports to bugs@olib.ai with your macOS or iOS version, cluster Kubernetes version, and steps to reproduce. For feature ideas, email feedback@olib.ai.

### Where are my cluster credentials stored?
All kubeconfig files, tokens, and certificates remain exclusively on your device, secured inside Apple Keychain and protected application sandboxes. Credentials never leave your machine.

### Which Kubernetes providers and distributions work with podctl?
podctl works with any standard CNCF-conformant Kubernetes cluster, including Amazon EKS, Google GKE, Microsoft AKS, DigitalOcean, Minikube, Kind, k3s, and bare-metal installations.

## System Requirements

- macOS: 15.0 Sequoia or later (Apple Silicon recommended)
- iOS: 18.0 or later
- iPadOS: 18.0 or later
- visionOS: 2.0 or later