Support for podctl
Need assistance configuring your clusters or exploring features? Olib AI is here to help you get the most out of podctl.
Support Channels
Email Support
Get direct help from our core engineering team for setup, cluster connectivity, and troubleshooting.
support@olib.aiReport a Bug
Encountered an issue or UI glitch? Share diagnostic details and reproduction steps so we can investigate.
bugs@olib.aiFeature Requests
Suggest improvements, workflow additions, or native integrations you want to see in upcoming releases.
feedback@olib.aiCommon Questions
How do I get help with podctl?
You can reach our team directly at support@olib.ai for any technical questions or account assistance. We typically respond within one business day.
How do I report bugs or submit feature requests?
Send bug reports to bugs@olib.ai with your macOS or iOS version, cluster Kubernetes version, and steps to reproduce. For feature ideas, email feedback@olib.ai.
Where are my cluster credentials stored?
All kubeconfig files, tokens, and certificates remain exclusively on your device, secured inside Apple Keychain and protected application sandboxes. Credentials never leave your machine.
Which Kubernetes providers and distributions work with podctl?
podctl works with any standard CNCF-conformant Kubernetes cluster, including Amazon EKS, Google GKE, Microsoft AKS, DigitalOcean, Minikube, Kind, k3s, and bare-metal installations.
Can I use podctl offline or in air-gapped environments?
Yes, podctl functions completely offline once installed. It communicates directly with your clusters over local or internal network interfaces without requiring internet access or cloud proxying.
What should I do if a cluster connection times out?
Verify your network route, VPN connection, or kubeconfig endpoint. You can test cluster reachability using podctl built-in Network Debugging Suite, which includes ping, DNS lookup, and port diagnostics directly from the app.
Does podctl support multiple kubeconfig files and contexts?
Yes, podctl automatically detects and merges all kubeconfigs in standard paths. You can switch contexts in a single click, organize clusters into custom workspaces, and search resources globally across clusters.
System Requirements
podctl requires modern Apple operating systems to provide hardware-accelerated rendering and secure on-device Keychain operations.
macOS
15.0 Sequoia+
iOS
18.0+
iPadOS
18.0+
visionOS
2.0+